This Policy describes the processing of data in the Scryde mobile application (package name game.scryde); the developer of the application is SCRYDE TECH DMCC, UAE.
Definitions
This Policy sets out the specifics of processing the data of users of the service located at https://scryde.net/ (the “Service”), of the game servers accessible through it (the “Servers”) and of the Scryde mobile application for Android and iOS (the “Application”). This Policy also includes all annexes and supplements to it;
This document (the “Policy”) forms an integral part of the User Agreement;
The text of this document is published on the website https://scryde.net/ and at https://newsgame.app/legal/privacy/;
By downloading, installing, registering, obtaining access to or otherwise using the Service in any way, you accept the terms of this Policy in full and give your specific consent to the processing of your data in the manner and for the purposes described in this document. If you do not agree with this Policy, please refrain from downloading, installing or otherwise using the Service;
The Administration of the Service is entitled to amend and/or supplement this Policy from time to time without prior written notice to users. The new version of this document is published at https://scryde.net. You should review the amendments and/or supplements made to it from time to time. If you continue to use the Service after amendments have been made to this document, you confirm your agreement with the new version of the Policy.
1. Purposes of processing user data
Data is provided by users in connection with entering into the User Agreement with the Administration, which is located at this address. Data may be provided by users at the request of the Service in connection with the performance of the agreements entered into. Cases in which a user provides data include (without limitation):
- when creating and managing an account on the website https://scryde.net and/or on any server connected to it;
- when taking part in the testing of additional game services and/or updates of the Service (where applicable);
- when taking part in in-game promotions, competitions and other similar events;
- when sending requests or letters to, or otherwise contacting, the Administration of the Service;
- when using additional, special services within the game.
Your data is processed for the following purposes (without limitation):
- enabling the creation and subsequent use and management of a user account on the Service;
- participation in the game and access to the game features provided for by the game scenario;
- enabling interaction with other users;
- fixing errors and developing new game features and services;
- interacting with users in order to obtain feedback on the Service, providing user support, sending notifications and other important messages concerning the Service;
- accepting, processing and verifying payments;
- providing technical support;
- informing users about forthcoming events relating to the Service, updates to them and other similar matters.
2. User data collected and processed by the Service
The data collected and processed by the Service may include (without limitation):
- name, nickname (character nickname);
- user identifier (login or user ID);
- email address;
- payment information and the like.
3. Other data collected and processed by the Service
In order to provide services of proper quality, the Service collects and processes additional non-personal data. Such data includes:
- the unique identifier of the user’s device (HWID) and the parameters of the software used;
- the operating system version, device type and hardware identifiers;
- the time zone;
- information about the user’s actions on the Service and within the game itself (logs of in-game actions and of actions on the Service, in-game achievements, time spent in the game, time of the last login, information about logins to the game, etc.).
The Service may also collect information about your IP address and information about the geographic location of the device from which the Service and the Servers are accessed, in order to provide you with the services and information available for the territory in which you are located.
4. Data retention
Data is retained for the period during which the related game services are provided (whichever period is the longest), unless a different period is required by applicable law.
5. Use, disclosure and transfer of data
The Service may combine user data and use the combined data together with other information (including the other data collected by the Service as defined in section 3 of this Policy) in order to operate, administer and develop the game.
In addition, your data may be disclosed in the following cases:
- where this is necessary in order to comply with the law, for example to investigate payment fraud and any other unlawful activity;
- where there are reasonable grounds to suspect a potential or actual infringement of the rights of the Service.
The Administration of the Service does not sell user data and does not transfer it to third parties for advertising purposes. Data is transferred to the processors engaged to operate the Service and the Application only to the extent necessary to perform the relevant function, as described in section 9 of this Policy.
6. Other obligations of the parties
The user is responsible for the completeness and accuracy of the data they provide. Should the data you have provided be inconsistent and/or inaccurate, it must be corrected, including by contacting the technical support specialists of the Service, whose contact details are set out in the support section of the Service website — https://scryde.net.
When deleting and/or amending user data, the Administration of the Service reserves the right to retain the data required in order to comply with applicable law and to ensure the security and effective operation of the Service and the game.
7. Cookies
Cookies are small pieces of information stored by your internet browser on your computer’s hard drive. Like most websites, Scryde uses cookies in order to link you with the information you provide on our website and thus to provide you with personalised content, so that we can assist you better when you use our services again. To make use of such features, you must accept and allow the use of cookies.
Please note: if you choose not to accept cookies, you will not be able to make full use of all the features of our Service. By enabling the cookie function of your browser, you consent to the collection and processing of data as described herein.
The website also uses so-called authentication cookies, which are intended to store the information and data submitted by the user on the websites of the Service in order to avoid multiple and/or repeated submission of such data during one or more browsing sessions, thereby making the Service more convenient to use.
8. Contacts
If you have any questions concerning this Policy or the processing of your data in connection with your use of the game, you may contact us at: support@scryde.game
Your request must include your name and any other information necessary for a comprehensive and complete review of your request.
9. Mobile application
9.1. Scope of this section
This section describes the processing of data when the Application is used. Matters not governed by this section are subject to the provisions of the Policy.
The Application is an information service: it displays news, an event calendar, the status of the game servers, rankings and current links to communication channels. The Application is not a game client and does not provide access to gameplay.
9.2. Data processed by the Application
- the device identifier assigned by the analytics service — to deliver notifications to the device and to compile usage statistics;
- anonymised information about actions within the Application (screens opened, taps) — to improve the Application and detect errors;
- technical information about the device: model, operating system version, system language, time zone, Application version — to display content correctly and diagnose errors;
- the notification delivery token — to send notifications about announcements and promo codes;
- the IP address of the request — to determine the region and display the content and links available for the relevant territory;
- the game servers selected by the user and their notification subscriptions — to personalise content and deliver notifications to the intended recipients;
- application crash reports: information about an abnormal termination — the call stack, the device model and the operating system version at the moment of the crash — to fix errors; on Android they are collected automatically by the analytics service.
9.3. Data not processed by the Application
The Application does not request or process:
- name, email address, password or any other account data — the Application has no sign-in;
- payment data — no purchases are made in the Application; payment takes place on the Service website in an external browser;
- the precise location of the device — only the country is determined, from the IP address of the request;
- contacts, photos, files, clipboard contents, microphone, camera.
9.4. Data that does not leave the device
Reminders about calendar events are scheduled and displayed locally on the device by means of the operating system. The event schedule is downloaded in advance; the reminders themselves are not transmitted through any external service and do not leave the device.
The following is also stored locally on the device: the selected Application language, the selected game servers, the state of notification subscriptions and a record of whether the initial introduction to the Application has been completed.
9.5. Transfer of data to third parties
In order to operate notifications and usage statistics, the Application transfers the data listed in clause 9.2 to the following processors:
- АО «Яндекс» (AppMetrica) — Application usage statistics and notification delivery;
- Google LLC (Firebase Cloud Messaging) — technical delivery of notifications to Android devices.
These processors receive only the data necessary to perform the relevant function. Data is not transferred to third parties for advertising purposes, is not sold and is not disclosed for any purposes other than those set out in this section and in section 5 of this Policy.
9.6. Notifications
The Application sends two types of notification:
- event reminders — based on subscriptions set up by the user themselves in the Application calendar;
- announcements and promo codes — where the corresponding consent has been given.
Permission to display notifications is requested on first launch and may be withdrawn at any time in the operating system settings. Individual types of notification can be switched off in the Application settings.
9.7. External links
The Application contains links to the Service website and to external communication services. The set of available links depends on the user’s region. Links open in an external browser or in the corresponding application; the processing of data after such a transition is governed by the policies of the owners of the relevant services.
9.8. Retention period
The data listed in clause 9.2 is retained for the period during which the Application is used. When the Application is uninstalled, the transfer of data ceases. Data relating to notification delivery is deleted when notification permission is withdrawn or when the Application is uninstalled.
9.9. Age restrictions
The Application is not intended for persons below the age established by applicable law for giving consent to the processing of data on their own behalf. The Application does not knowingly collect data about the age of its users.
9.10. Contacts
For questions about the processing of data when using the Application: support@scryde.game